Features

Everything your support team needs.

An AI agent that answers from your own content, one inbox for the whole team, and apps for iPhone, iPad and Android.

An AI agent that knows your business. And when to step aside.

It answers from your knowledge base, in your customer’s language, and brings in your team when a customer asks for a person.

Knowledge base

Learns from your own content

Upload files, crawl pages from your website, or add questions and answers. The AI looks up the most relevant passages before it replies.

  • PDF
  • Word
  • TXT
  • Markdown
  • CSV
  • JSON
  • Website pages
  • Q&A pairs
Hand-off

Hands the chat to a person

When a customer asks for a person, the AI hands the chat to your team. Reply to take over any chat, and hand it back to the AI in one click.

  1. The AI answers first
  2. The customer asks for a person
  3. A teammate replies and takes over
  4. Hand it back to the AI anytime
AI trace

Check every AI answer

Open any AI reply to see what it looked up and the checks it passed.

RetrievalVector search · 3 passages
ModelLLM
Quality gatePassed first time
Example AI trace, as shown in the app
Your AI, your choice

Hosted AI or your own key

Use our hosted AI, or connect your own OpenAI, Anthropic or OpenAI-compatible key. Works on every plan, and your plan’s monthly AI reply limit applies either way.

Hosted AIIncluded
Your OpenAI key
Your Anthropic key
OpenAI-compatible endpoint
Translation
languages in the chat widget

Speak your customer’s language.

The chat widget comes in 44 languages and the AI replies in the customer’s language. Translate any incoming message with one click, and translate your reply before you send it.

Every plan · monthly limit appliesMessage translations count toward your plan’s monthly limit.
  • العربية
  • বাংলা
  • Català
  • Čeština
  • Dansk
  • Deutsch
  • Ελληνικά
  • English
  • Español
  • Suomi
  • Français
  • ગુજરાતી
  • עברית
  • हिन्दी
  • Hrvatski
  • Magyar
  • Bahasa Indonesia
  • Italiano
  • 日本語
  • ಕನ್ನಡ
  • 한국어
  • മലയാളം
  • मराठी
  • Bahasa Melayu
  • Nederlands
  • Norsk
  • ଓଡ଼ିଆ
  • ਪੰਜਾਬੀ
  • Polski
  • Português
  • Română
  • Русский
  • Slovenčina
  • Slovenščina
  • Svenska
  • தமிழ்
  • తెలుగు
  • ไทย
  • Türkçe
  • Українська
  • اردو
  • Tiếng Việt
  • 简体中文
  • 繁體中文
Shared inbox

One inbox for the whole team.

Chats from your website, your app and Telegram land in one place, updated in real time.

Assign chats

Give a chat to a teammate, and filter the list by mine or unassigned.

Pin what matters

Keep the chats you’re following at the top of your list.

Internal notes

Leave a note for your team inside the chat. Customers never see it.

Quick replies

Save the answers you send most and insert one by typing /.

Business hours

Set your hours and send an automatic reply when nobody is online.

Keyword auto-replies

Answer common questions instantly when a message matches a keyword.

Visitor details

See who you’re talking to: location, local time, device, browser and past chats.

Files and images

Customers and your team can send images, PDFs and other files in the chat.

Search

Find any chat by the customer’s name, email or latest message.

Ratings & stats

See what’s working.

Customer ratings and team stats, plus a few extras on paid plans.

Customer ratings

Customers rate the chat

Customers can end the chat and leave a 1 to 5 star rating with a comment. You see it next to the conversation.

On Pro & Business
5 out of 5Example
Team stats

See how each teammate is doing

Replies, resolved chats, resolution rate, median first response time, average resolution time and ratings, per teammate.

Every planSample data
Voice dictation

Speak your reply

Tap the mic, talk, and your words are typed into the reply box. The audio isn’t kept.

On Pro & Business
Your brand

Remove “Powered by AskAIs”

Hide the Powered by line in your chat widget, or replace it with your own text and link.

On Pro & Business

AskAIs for iPhone, iPad and Android · Free to download

Your support desk. In your pocket.

Get a push notification for every new chat. Reply, assign, add internal notes and flag follow-ups from wherever you are.

  • iPhoneAvailable
  • iPadAvailable
  • MacComing soon
  • AndroidAvailable
  • WindowsComing soon
View on the App StoreDownload for AndroidSign in with your AskAIs account
The AskAIs app on iPhone: the inbox
Install

Live on your site in minutes.

Add one script tag to your website, open the same chat inside your app, or connect a Telegram bot.

One script tag

Your website

Paste one script tag and the chat widget appears, on desktop and mobile browsers.

Widget embed code
<script src="https://askais.com/widget.js"
  data-app-id="YOUR_APP_ID"
  data-base-url="https://askais.com"
  async></script>
No SDK to install

Inside your app

Open the same chat in a WebView in your mobile or desktop app.

  • iOS
  • Android
  • Flutter
  • React Native
  • Electron
Same inbox

Telegram

Connect your Telegram bot. Messages land in AskAIs, and your replies go back to Telegram.

Know who’s chatting

Pass your signed-in user’s name and email, with an optional signature, so your team knows who they’re talking to.

MCP

Use AskAIs from Claude Code, Cursor, and Gemini CLI

Connect your AI assistant to your AskAIs workspace with an MCP key. Read and answer conversations, train the AI and check your numbers without leaving the editor.

The server speaks streamable HTTP at:

https://askais.com/api/mcp/mcp

Add it to Claude Code:

claude mcp add --transport http askais https://askais.com/api/mcp/mcp --header "Authorization: Bearer YOUR_MCP_KEY"

Create a key in your AskAIs dashboard: open MCP in the sidebar, then Access & keys. Workspace owners and admins can create keys on every plan, and a key only reaches the workspace it was created in.

Start free today.

One agent, 100 AI replies a month and the iPhone, iPad & Android app. Free forever. Upgrade when your team grows.

  • No credit card
  • Set up in minutes