// terms_of_service
Last Updated: 2024-12-25 | Version: 2.0
Important Notice:Before using AskAIs services, please carefully read and fully understand these Terms of Service (hereinafter referred to as "these Terms").Especially the disclaimer, limitation of liability, and dispute resolution clauses, which we have highlighted with bold or underlined text for your attention.
If you have any questions about these Terms, please contact our customer service. By clicking "Agree" or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
01. Acceptance of Terms and Definitions
Welcome to the products and services provided by Stellar AGI Labs (hereinafter referred to as "we", "AskAIs" or "the Platform").
Service Provider: Stellar AGI Labs
User: Individuals or organizations who register, log in, and use AskAIs services
Service: All products, features, and related technical services provided by AskAIs
Content: Information input and uploaded by users and AI-generated output results
02. Service Description
AskAIs is a generative AI service platform operated in accordance with the "Interim Measures for the Management of Generative Artificial Intelligence Services" and other regulations, providing:
AI Chat
Multi-model AI conversation assistant
Document Generation
AI-driven professional document creation
Task Management
AI TODO intelligent task planning
Document Editing
Online PDF and document processing
AI Search
Web search and information integration
API Service
Developer interface services
// We reserve the right to modify, suspend, or terminate some or all services within the scope permitted by law
03. User Eligibility and Account Registration
3.1 User Eligibility
• 18 years of age or older, or legal adult age in your jurisdiction
• Full civil capacity
• Not banned or restricted from using AskAIs platform
• Enterprise users must be legally established organizations
3.2 Account Registration
• Provide true, accurate, and complete registration information
• Update account information promptly to maintain accuracy
• Properly safeguard account password and be responsible for all account activities
• Notify us immediately upon discovering account abnormalities
3.3 Real-Name Verification
In accordance with the Cybersecurity Law and other legal requirements, we may require real-name verification. Refusing verification may result in restricted access to some features.
04. Free Trial and Subscription Services
Free Trial Policy
New users receive free credits to experience all features
We recommend trying fully before deciding to subscribe to a paid plan
After free credits are exhausted, you can upgrade or wait for credit refresh
Plan Types: Free, Standard, Professional and other plans available, see Pricing Page
Billing Cycle: Monthly or annual billing, supporting auto-renewal
Price Adjustment: Price changes will be notified 30 days in advance and will not affect already purchased service periods
10. Disclaimer
Please read the following disclaimer carefully:
Services are provided on an "as is" and "as available" basis. We make no express or implied warranties regarding uninterrupted service, error-free operation, security, or fitness for particular purposes.
AI-generated content is for reference only and does not constitute professional advice (including but not limited to legal, medical, or financial advice). You should verify information accuracy and assume usage risks.
We are not liable for service interruptions or losses caused by force majeure (including but not limited to natural disasters, government actions, cyber attacks).
We assume no responsibility for third-party links, services, or content.
11. Limitation of Liability
Damage Limitation: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to lost profits, data loss, business interruption, etc.
Maximum Liability: Regardless of the theory of liability, our total liability to you for services shall not exceed the total fees you actually paid to us in the 12 months prior to the dispute.
Exceptions: The above limitations do not apply to damages caused by our intentional misconduct or gross negligence, nor do they limit liability mandated by law.
12. Account Termination and Service Suspension
User-Initiated Termination: You may cancel your account at any time through account settings. After cancellation, you will no longer have access to account content and data.
Platform Termination Rights: If you violate these Terms, we have the right to immediately suspend or terminate your account without prior notice and without liability.
Consequences of Termination:
• Rights and obligations under these Terms terminate immediately (except surviving provisions)
• Unused paid services are non-refundable
• We will handle your data according to the Privacy Policy
13. Dispute Resolution and Applicable Law
Applicable Law: The formation, validity, interpretation, and dispute resolution of these Terms shall be governed by the laws of the People's Republic of China (excluding conflict of law rules).
Dispute Resolution Procedure:
• First attempt amicable negotiation
• If negotiation fails, either party may file a lawsuit with a competent court in Shenzhen
Hong Kong and International Users: May choose to apply Hong Kong law, with arbitration by the Hong Kong International Arbitration Centre under its rules.
14. Changes to Terms
We reserve the right to modify these Terms. For significant changes, we will notify you 15 days in advance through site notifications, email, or pop-ups. Continued use of services after changes take effect indicates acceptance of modified terms. If you disagree with changes, please stop using services and cancel your account.
15. Notices and Delivery
We may send notices to you through the following methods:
• Site messages or system notifications
• Emails to your registered email address
• SMS to your registered phone number
• Website announcements
Notices sent through the above methods are deemed delivered. Please ensure your contact information is accurate and valid.
16. General Provisions
Severability: If any provision of these Terms is found invalid, other provisions remain in effect.
Entire Agreement: These Terms and the Privacy Policy constitute the complete agreement between you and us regarding the services.
Waiver: Our failure or delay in exercising any right does not constitute a waiver of that right.
Assignment: You may not assign rights or obligations under these Terms without our written consent.
17. Contact Us
Company Name: Stellar AGI Labs
Registered Address: Shenzhen, Guangdong Province, China
Legal Affairs: legal@askais.com
Customer Support: support@askais.com
// By using AskAIs services, you acknowledge that you have read, understood, and agreed to these Terms of Service | Privacy Policy