Getting started

Introduction

What AskAIs is, and how the pieces fit together.

AskAIs is live chat and an AI agent for your website and app. The AI answers questions from your knowledge base, and your team takes over from the web, iPhone, iPad or Android whenever a person is needed.

What you can set up

  • A chat widget on your website, in 44 languages
  • The same chat inside your iOS, Android, Flutter or React Native app, opened in a WebView
  • A Telegram bot whose messages land in the same inbox
  • An AI agent that answers from your files, website pages and Q&A pairs, and hands off to your team
  • A shared inbox for your team on the web and in the iPhone, iPad & Android app

Also included

  • Hosted AI, or your own OpenAI, Anthropic or OpenAI-compatible key on every plan. Your plan’s monthly AI reply limit applies either way.
  • One-click translation of incoming messages, and translation of your reply before you send it.
  • Customer ratings and team stats.
  • An MCP server, so Claude Code, Cursor or Gemini CLI can work on your workspace with an MCP key.

How it fits together

  1. Customers write to you from the widget on your site, the chat inside your app, or Telegram.
  2. The AI agent answers first, using what you taught it in Training.
  3. When a customer asks for a person, the chat goes to your team in the shared inbox.
  4. Your team replies from the web or the app, and can hand the chat back to the AI.

Getting an account

AskAIs is a hosted service. Sign up at askais.com with your email and a password and your workspace is created for you. There is nothing to install or run on your own servers.

Ready to go live? Continue to the Quickstart